Terms of service
These Terms and Conditions (the "Terms") apply when you as a consumer ("You") place an order via & nbsp; Reborn Device , and related pages, (the Site) ”). An agreement is entered into between you and Reborn Device. Detailed contact information and other information about & nbsp; Reborn Device & nbsp; can be found on the Site. The terms are only applicable to you who are a consumer and who make orders via the Site.
To be able to order on the Site, you must be 18 years of age or older. Reborn Device does not, according to Swedish law, accept credit purchases for persons under 18 years of age. Reborn Device reserves the right in individual cases to refuse or change your order (for example, if you have provided incorrect personal information and / or have payment remarks).
Reborn Device reserves the right to finalize sales and any image and writing errors on the Site, such as errors in product description or technical specification, incorrect prices and price adjustments (such as changes in prices from suppliers or currency changes) or incorrect information regarding whether an item is in stock. Reborn Device reserves the right to correct any such errors and to change or update the information at any time. If an incorrect price has been entered for an item that you have ordered, Reborn Device will of course notify you of this and await your approval of the corrected price before Reborn Device continues with the order. All image information on the Site must be seen as illustrations only. Such illustrations cannot guarantee the exact appearance of the product. Reborn Device is not responsible for information on the Site coming from a third party.
The Site, and all content on it, is owned by Reborn Device or its licensors. The information is protected by, among other things, intellectual property law and market law. This means that trademarks, company names, product names, images and graphics, design, layout and information about goods, services and other content may not be copied or used without written permission from Reborn Device span>.
2. AGREEMENT AND ORDER
A purchase agreement is entered into only when Reborn Device has confirmed your order and you have received an order confirmation from Reborn Device by email. Reborn Device prompts you to save this order confirmation for any contact with Reborn Device customer service. You can revoke your order until it is confirmed by Reborn Device . If the order is revoked, Reborn Device will refund any payments that you or your credit or debit card companies have made regarding the order.
3. CUSTOMER INFORMATION ETC.
You undertake to ensure that no one else can use your login information. You may not disclose the username and password of any unauthorized person and must ensure that the document containing the username and password is stored in such a way that the unauthorized person cannot gain access to the information. You should immediately report to Reborn Device it is suspected that unauthorized access to your password. You are responsible for all purchases made with your login information if such notification is not made.
If Reborn Device & nbsp; suspects you are abusing your user account or login information or otherwise breaches against the Terms, Reborn Device has the right to disable you. Reborn Device & nbsp; also has the right to assign you new credentials.
4. PRICES, FEES AND PAYMENT
When ordering via the Site, the prices stated on the Site apply. Prices are stated in Swedish kronor and include VAT. Prices do not include payment and shipping fees, which are stated separately. When buying a product from us that is delivered from the warehouse outside Sweden, there may be additional fees that the consumer must bear.
You can pay in the ways specified on the Site. Reborn Device has the right to charge already in connection with the order, unless invoice payment or other similar payment method is chosen by you and approved by Reborn Device . In the case of invoice payment or partial payment, Reborn Device or its partners may make a credit report. In such a case, you will be informed of this. Reborn Device reserves the right not to always offer all payment methods, or to change payment methods if the one you have chosen for any reason does not work at the time of purchase. Please note that any restrictions on payment options are stated on the Site. When you order on Reborn Device , you approve the transfer of our claim for payment for your purchase to Klarna Bank AB, which also offers consumer protection.
5. PROMOTIONS AND OFFERS
Reborn Device may from time to time offer promotions on the Site that may have more favorable terms than what is stated in these Terms, e.g. concerning payment or extended right of withdrawal. These more favorable terms apply as long as the promotion is active and for the specific items specified by Reborn Device in connection with the promotion. Reborn Device & nbsp; reserves the right to revoke such promotions at any time. Upon termination or revocation of a promotion, these Terms apply without modification. Offers on specific items on the Site are valid for a limited time and as long as stock lasts.
6. GIFT CARD
Gift cards sold on Reborn Device are valid for two (2) years from the date of issue and can be used on Reborn Device webshop. When the validity period has expired, the card cannot be used as a means of payment, cannot be reactivated and the remaining value cannot be refunded. Your gift card is a valuable document that must be stored securely and cannot be exchanged for money. Lost or stolen cards will not be replaced.
7. DELIVERY AND TRANSPORT
Items in stock are normally delivered within the number of working days specified on the Site. Unless otherwise specifically agreed (eg in connection with the booking of goods that are not in stock) delivery takes place no later than 30 working days from the Reborn Device in writing confirmed the order through the order confirmation. & nbsp;
The expected delivery time of the product is stated on the order confirmation, at checkout and / or on the current product page on the Site. Unless otherwise specifically agreed and a delivery takes more than 30 working days and this does not depend on you as a customer, you have the right to cancel the purchase.
8. RIGHT OF WITHDRAWAL
When purchasing goods on the Site, a & nbsp; 30-day right of withdrawal always applies. This means that you have the right to cancel your purchase by notifying Reborn Device this within & nbsp; 30 days from the time you received the ordered item (the withdrawal period). <. / p>
You must not break the seal if you wish to exercise your right of withdrawal. The right to repent thus ceases when you break the seal.
If you wish to cancel the purchase, you must, before the withdrawal period expires, send a clear message to Reborn Device . You must enter your name, address and other relevant information, e.g. order number, invoice number and name of the item in the message. & nbsp;
When exercising the right of withdrawal, you pay the return shipping and are responsible for the condition of the item after you have received the item and during the return shipping. The consumer also pays a sum to cover administration fees for the return. The item must be returned within 7 working days from the date the notice of exercise of the right of withdrawal was submitted to Reborn Device . The product must be sent well packaged, in good condition and in original box. Returns must be made to Reborn Device according to the methods and instructions specified when contacting customer service.
When you cancel your purchase, Reborn Device will refund the amount you paid for the item, excluding delivery costs. The consumer must pay the corresponding amount for the product ordered and then refund it. On the amount to be reimbursed, Reborn Device has the right to deduct an amount corresponding to the depreciation of the product compared to the original value of the product, if and to the extent that such depreciation is due to You have handled the product to a greater extent than is necessary to determine its properties or function.
Reborn Device will refund the amount as soon as possible, but no later than 24 hours from that time < span data-mce-fragment = "1"> Reborn Device received your payment for the right of withdrawal. Reborn Device may, however, wait with the refund until Reborn Device has received the item or You have shown that the item has been sent back, e.g. through a submission receipt. The refund will be made to you via the payment option you have chosen, provided that nothing else has been agreed or that there are obstacles to such a refund.
9. WARRANTY AND COMPLAINT
Some Reborn Device items may be covered by warranty. Information about any warranty period and special warranty terms for each item can be found on the Site or in these Terms. Warranty for goods only covers original manufacturing defects, and thus not defects that occur during or after a personal change in the product's function and appearance. Your order confirmation is valid as proof of warranty.
The right of complaint covers goods that are defective in accordance with current consumer protection legislation. Customers who wish to make a valid error in the ordered product must contact Reborn Device as soon as possible after the error has been discovered via the contact information specified on the Site. Complaints made within & nbsp; 30 & nbsp; days after you discover the error are always considered to have been submitted on time.
The consumer is responsible for the return shipping for approved complaints.
When the complained item is returned and the complaint approved, Reborn Device will compensate you in accordance with the applicable consumer protection legislation. Reborn Device strives to do this within 14 days of receiving & nbsp; Reborn Device the complaint, but it may take longer depending on the nature of the product. Reborn Device reserves the right to refuse a complaint if it turns out that the product is not defective in accordance with current consumer protection legislation.
11. CHANGES TO THE TERMS
Reborn Device reserves the right to make changes to these Terms at any time. All changes to these Terms will be published on the Site. Changes take effect after you have accepted the Terms (in connection with a new purchase or when visiting the Site), or 30 days after Reborn Device has informed you of the changes. Reborn Device , however, recommends that you stay updated on the Site regularly to be notified of any changes to the Terms.
Should a competent court, authority or arbitral tribunal find that any provision of these Terms is invalid or unenforceable, the provision in question and all other provisions shall apply and enforceable to the extent permitted by applicable law. Provisions declared invalid or unenforceable will be replaced by relevant legal guidelines and advice.
14. APPLICABLE LAW AND DISPUTE
Disputes should primarily be resolved by agreement after discussion with Reborn Device customer service. p>
If a dispute can not be resolved in agreement with Reborn Device customer service, you as a customer can turn you to ARN (General Complaints Board) which you can find more information about at & nbsp; www.arn.se . You can also submit complaints directly online via the European Commission's Dispute Resolution Platform, which can be found at the following link & nbsp; < a data-auto-recognition = "true" href = "http://ec.europa.eu/consumers/odr." target = "_blank"> http://ec.europa.eu/consumers/odr. & nbsp; Submit a complaints via this platform, your case is automatically forwarded to the appropriate nationally responsible dispute resolution body. This dispute resolution body then contacts us and tries to resolve the dispute without interfering with the court. In the event of a dispute, Reborn Device follows a decision from ARN or an equivalent dispute resolution body.
Disputes concerning the interpretation or application of these Terms shall be interpreted in accordance with Swedish law and settled in accordance with clause 14.2 above or ultimately by a general court.